Privacy Policy

This policy outlines how The Kairos Bridge (referred to as "we," "us," or "our") collects, manages, stores, uses, and discloses your personal information. Please read this policy carefully. By accessing or using our services, you agree to the terms outlined here. If you do not agree with any part of this policy, please do not provide us with your personal information.

Your Personal Information and Privacy

Our Privacy Policy explains how we collect, store, use, disclose, and manage your personal information. We employ physical, electronic, and managerial security measures to protect your data. By providing personal information through this website, you acknowledge the risks associated with internet-based transactions and agree that we are not liable for breaches of security unless due to our negligence or misconduct.

Definitions

  • Information and Records: Covers electronic or physical records excluding publicly available information and employee records under the Privacy Act.
  • Personal Information: Data that identifies you or can reasonably be used to ascertain your identity.
  • Sensitive Information: Includes biometric, criminal, genetic, health, political, philosophical, and membership-related data.

Types of Personal Information We Collect

Depending on your interaction with us, we may collect:

  • Your name, gender, and date of birth
  • Email address, occupation, and job title
  • Business information
  • Technology used to access our services
  • Residential or mailing address
  • Phone numbers
  • Government-related identifiers
  • Passport and visa details
  • Bank account or financial details

You may choose not to provide certain personal information, but this may impact our ability to fulfill our obligations to you or others. Anonymity or pseudonyms may restrict access to our services.

Why We Collect, Hold, Use, and Disclose Personal Information

We collect, store, and use your personal information to:

  • Provide relevant services or information
  • Process service orders and handle collections
  • Assess creditworthiness or employment applications
  • Comply with legal obligations
  • Respond to inquiries and complaints

We may disclose your personal information to:

  • Related parties or trusted partners
  • Electronic payment service providers
  • Government agencies or authorities as legally required
  • Technology providers and business advisors
  • External auditors and lawyers
  • Prospective business buyers

Certain circumstances allow us to disclose personal information without consent, such as preventing imminent threats to health or safety.

Use of Third-Party Software

Our website may utilize services and technologies provided by third parties, such as:

  • Google Analytics
  • Email marketing platforms
  • Payment processing services

Please review their privacy policies to understand how they collect and use your information, as this is beyond our control.

Direct Marketing

We may use your personal information for marketing purposes with your consent. You can opt out at any time by contacting us via the details provided on our website or through links in our marketing communications.

Cross-Border Disclosure of Personal Information

Personal information submitted on our website may be stored in the cloud. We may share your information with overseas third parties that provide:

  • Cloud software and maintenance
  • Training services
  • Infrastructure or hardware

By providing personal information, you consent to these disclosures. We are not responsible for non-compliance with Australian privacy laws by overseas recipients.

How We Hold and Secure Your Personal Information

We take reasonable steps to ensure the information we collect is accurate, complete, and relevant. Electronic data is protected with access restrictions and passwords, while hard copies are securely stored. Despite security measures, we cannot guarantee complete security against data breaches.

Accessing and Correcting Your Personal Information

Requests for access or correction must be submitted in writing. We will respond promptly, provided the request:

  • Does not impact others' privacy
  • Is not frivolous or unlawful
  • Is verifiable

Reasonable fees may apply, and access may be withheld until payment is received.

Complaints

For complaints or concerns about this policy, please contact our Privacy Officer via [email protected]. We will address your concerns promptly and professionally.

More Information

For questions and concerns about this policy, please contact us directly via [email protected].